Privacy Policy & Cookie Notice

Fro's Lucky Rides ('we', 'us', or 'our') is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a visitor or customer.

Information We Collect

We collect information you provide directly and certain data automatically when you use our site.

• ☘Name, email, and phone number when you submit a booking or contact form.
• ☘Pickup address and ride details you enter during booking.
• ☘Payment information processed securely through Stripe — we never store card numbers.
• ☘Browser type, IP address, and pages visited collected automatically via analytics.

How We Use Your Information

We use the information we collect solely to operate and improve our ride service.

• ☘To confirm, schedule, and manage your ride bookings.
• ☘To send booking confirmations and ride-related communications.
• ☘To process payments and prevent fraud.
• ☘To improve our website and understand how visitors use it.

Third-Party Services

We use the following third-party services that may collect or process your data on our behalf.

Cookies & Tracking

We use cookies to keep your session active, remember your preferences, and understand site usage. Here is a summary of the cookies we use.

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect site functionality such as staying signed in.

Data Retention

We retain booking and contact data for up to 2 years for record-keeping and service continuity. You may request deletion at any time by contacting us.

Your Rights

As a visitor or customer, you have the following rights regarding your personal data.

• ☘The right to request a copy of the personal data we hold about you.
• ☘The right to request correction or deletion of your personal data.
• ☘The right to opt out of any non-essential data collection or communications.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us directly.